Joanie's Skating Boutique
www.joanies-skatingboutique.com
*~*~ Policies ~*~*

Business e-mail: 

customerservice@joanies-skatingboutique.com

Dress Prices

Stock dress prices are listed in CAD 

Payments

Interac e-Transfer:

Login to online or mobile banking at a participating financial institution

  • Choose Interac e-Transfer within the Transfer/Payment menu options
  • Select a recipient by entering an email address ( customerservice@joanies-skatingboutique.com )
  • Fill in the Interac e-Transfer information (dollar amount, account from which to withdraw the funds, a security question that only the recipient will know the answer to and optional personal message)
  • Follow the instructions to confirm the information and complete the transfer

PayPal: You can pay with your debit or major credit card through this method. You will be automatically directed to this secured site at checkout. If you do not have a PayPal account it is a very simple process to set up, costs nothing and your purchase is further protected. This is a fully secure encrypted site:   https://www.paypal.com/cgi-bin/webscr?cmd=_registration-run   

**** It is NOT necessary for you to have a PayPal account in order to pay with a credit card as you can pay as a PayPal guest. Look at  FAQ to see the procedure.****

 
Shipping   
Monday through Friday using Canada Post. Item(s) will be shipped within 48 hours of receiving paid order. Delivery times are given by Canada Post.  Please note that the delivery dates for shipments to the USA and internationally can be delayed due to customs regulations. Delivery dates outside Canada are approximations that do not include delays due to customs.  Postage includes the cost of the envelope and Canadian rates have PST, HST and fuel surcharge taxes while USA and International rates have a fuel surcharge tax. Shipping charges are not included in the prices of the items.  If any questions, e-mail prior to checkout
Shipping Service Applicable Area 1st Item

Each

Additional

Canada Post Xpresspost

 

Inside Atlantic Canada: NL, NS, PEI, NB

Delivery 1-3 business days; Insurance included up to $100.00

$15.60 $7.80
Canada Post XpressPost

Elsewhere in Canada  ON,QC,AB,MB,BC,NT,NU,SK,YT

Delivery 2-5 business days; Insurance included up to $100.00

$23.30 $11.65
Canada Post Regular

 

ON,QC,AB,MB,BC,NT,NU,SK,YT

Delivery 1.5-2 weeks; Insurance included up to $100.00

$18.20 $9.10
XpressPost USA

Inside United States

Delivery 6-8 business days; Insurance included up to $100.00

$27.70 $13.85
Small Packets USA Air

Inside United States

Delivery 2-4 weeks; No Tracking; No Insurance

$15 $7.50
Tracked Small Packets Air USA

Inside United States

Delivery10 business days; Tracking; Insurance up to $100

$19.50 $9.75
Expedited Parcel US Air

Inside United States

Delivery 6-14 business days; tracking; Insurance up to $100

$23.50 $11.75

International XpressPost

 

Delivery within 7 days most places

Insurance included up to $100.00

Argentina

Australia

Austria

Bahamas

Barbados

Belgium

Belize

Brazil

Cayman Islands

Chile

China

Cyprus

Czech Republic

Denmark

El Salvador

Ethiopia

Finland

France

Germany

Great Britain

Greece

Grenada

Guyana

Hong Kong

Hungary

Iceland

Ireland

Israel

Italy

Japan

Kenya

S.Korea 

Luxembourg

Malaysia

Morocco

Netherlands

Netherlands Antilles

New Zealand

Norway

Philippines

Poland

Portugal

Saint Lucia

Singapore

Spain

St. Kitts & Nevis

Sweden

Switzerland

Syria

Taiwan  

$67.50

* can usually fit two dresses in  same pre-paid so second shipping charge would be refunded

$33.75

Small Packets International   Air

Outside Canada  and the USA    Delivery 2-4 weeks   No Tracking  No Insurance

$27.50 $13.75

 

Please Note: May have to substitute Priority Mail at more expensive rate if looking for fastest delivery method if XpressPost is not an option for your area.

Tracking a package?  Tracking number will be given if mailed in Canada or confirmation code if mailed in the US. Please go to the appropriate postal site:  www.canadapost.ca or www.usps.com   If your item is being shipped internationally, check the destination country's postal tracking site for more information.

Note: Not all postal services come with a tracking number such as small packets air; see Policies page for more information

Exchanges

All Sales are FINAL.  No refunds. 

Sizes      

Please check measurements carefully as each designer have their own size ranges.  See  Sizing Charts  for more information. Check the measurements, not the size given, as a skater may fit either a size larger or smaller depending upon the designer. If in doubt, send  your measurements and they will be checked against the dress your are interested in to ensure the fit will be good. Remember, GIRTH is the most important measurement; if this isn't right, the dress will not fit! If your measurements are close to the maximum range in more than one measurement,  suggest you select the next larger size.

Garment Care            

State a very general care for your dresses which includes gentle hand washing in cold water using Woolite®, no ironing, no bleaching, no wringing out, hang to dry.  Any dress with airbrushing or hand-painting should be DRY CLEAN ONLY. Some designers have their own product care labels sewed onto their products and you should check the garment and ALWAYS follow THEIR instructions!   

Unfortunately, the company has suffered a major loss to key personnel this past year to to illness and death. The company shall be temporarily closing until such time, hopefully, that a team can be reassembled to once again design, produce and ship unique designs worldwide that were the trademark of Joanie's Skating Boutique. All stock will be sold off within the next coming of months as FINAL SALE. Thank-you to our customers for their past 8 years of loyalty. All items are FINAL SALE. Many are one-of-a-kind. All prices in CAD. No taxes.

Joanie's Skating Boutique

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