*~*~ Policies ~*~*

 Payments                                                                                        

My dress prices are listed in  CANADIAN DOLLARS $$$$ except for the Custom Order which are $130 USD. Please Note if ordering a Custom Order Dress: Payment amounts will be automatically converted to US DOLLARS as per that day's conversion rates by PayPal.

My preferred method of payment is with PayPal. You can pay with your debit or major credit card through this method. You will be automatically directed to this secured site at checkout. If you do not have a PayPal account it is a very simple process to set up, costs nothing and your purchase is further protected. This is a fully secure encrypted site.                                                                          https://www.paypal.com/cgi-bin/webscr?cmd=_registration-run 

                                                                                                                                                                                                                                                                     I also accept Canadian Money Orders for the full amount of item(s) with taxes (if applicable) and shipping included. Item(s) will be shipped within 48 hours of receipt of money order. Please e-mail me if you are using this option.

I will also offer a C.O.D. option to Canadian buyers (not available for elsewhere as per Canada Post). Please note that this will cost an additional charge of $7.75 above regular shipping charges. This is the actual amount charged by Canada Post, no additional charges by me. Please e-mail if you wish to use this option.
 
Personal cheques WILL NOT be accepted.
 
 
Shipping                                                                                         

I ship Monday through Saturday using Canada Post charging actual shipping charges with no handling costs. Item(s) will be shipped within 48 hours of receiving paid order.

Delivery times are given by Canada Post of which I have no control over.  Please note that the delivery dates for shipments to the USA and internationally can be delayed due to customs regulations. Delivery dates outside Canada are approximations that do not include delays due to customs.  Postage includes the cost of the envelope and Canadian rates have PST, HST and fuel surcharge taxes while USA and International rates have a fuel surcharge tax! Shipping charges are not included in the prices of the items.

I am unable to add a Canada Post shipping calculator to my website due to server restrictions therefore I have added a table for you to choose the best shipping method for your needs. If any questions, e-mail me prior to checkout.

  Within Canada

Shipping  Method
 
Applicable Area
 
Maximum # items/envelope
 
1st
item
Each
additional
Canada Post Xpresspost
Delivery 1-3 business days
Insurance included up to $100.00
 
Provincesof:  NL,NS,NB,PEI
2  dresses
 
12.00
2nd item free
 
Canada Post Xpresspost
Delivery 1-3 business days
Insurance included up to $100.00
  Provinces of NL,NS,NB,PEI 1 dress   $9.55 May get wrinkled
Canada Post Xpresspost
Delivery 2-5 business days
Insurance included up to $100.00
 
Remainder of Canada outside of Atlantic Provinces
2  dresses
 
$21.00
2nd item free
PostCanada Post Xpresspost
Delivery 2-5 business days
Insurance included up to $100.00
 
Remainder of Canada outside of Atlantic Provinces
1 dress or
2 skirts
  $13.00 May get wrinkled
Canada Post Regular Parcel Post
Delivery 1.5-2 weeks
Insurance included up to $100.00
 
 
ON,QC,AB,MB,BC,NT,NU,SK,YT

4 dresses

 
$17.50
$2.50 per additional
dress

 

To United States of America

Xpresspost USA
Delivery 6-8 business days
Insurance included up to $100.00
 
Inside United States
1 dress or 2 skirts maximum
 
                 
$23.50
0.00
 
 
 
 
 
 
 
Expedited parcel USA Air
Delivery 11-14 business days
Insurance included up to $100.00
 
Inside United States
1 dress or 2 skirts maximum
 
$16.50
0.00
Small Packets USA Air       Delivery 2-4 weeks
Insurance included up to $100.00
 
Inside United States
1 dress additional item additional $$
 
$9.75
$6.00 per item
Xpresspost USA
Delivery 6-8 business days
Insurance included up to $100.00
 
Inside United States

1 dress or 2 skirts    May get wrinkled

 
$17.75
0.00

 

Internationally

Contact me for exact rates

 
 Outside of Canada and USA
 
 
 
 
Please Note: As I ship to other countries, I will quote the exact postage rates. Generally, I can ship 1 dress with maximum weight of 500 grams to the majority of countries worldwide using XpressPost International at a cost of $45.80, insurance included for up to $100.00 Canadian, with delivery times usually 4-7 days.
 
United Kingdom
I can ship XpressPost International, delivery time 4 business days
1 dress: $45.80 (~22.45 GBP on July 30,08)
2 dresses + 2 tights: $59.74 (~29.55 GBP on July 29,08)
 
I checked on the cost of small packets air which would be good for 1 dress but the cost was too high ($41.44), delivery time 3-4 weeks and not a good value for your money so I discourage this method. 
 
Australia
I can ship XpressPost International, delivery time 7 business days
1 dress: $46.60 (~48.31 AUD on July 30,08)
 
Portugal
I can ship XpressPost International, delivery time 4-7 business days
10 skirts( 2 kg): $68.87
 
Parcel Pricing Surface, delivery time 4-6 weeks, $100.00 insurance included
10 skirts( 2 kg): $38.46
 

Exchanges                                                                                   

I strive for and believe in 100% customer satisfaction. If for any reason you would like to return your item(s) you may do so within 7 days of receipt of item(s) for a refund or exchange.  I will reimburse you the price of the item(s) minus a 5% restocking fee to cover original packaging material and labor to relist however shipping fees are not refundable and are the responsibility of the buyer. 

Item(s) must be returned within 7 days, unworn and in original condition with tags attached. Insurance is recommended on return postage as I will not be responsible for lost items. Item(s) showing evidence of wear or use will not be accepted for return or exchange and buyer will be responsible for return shipping costs. No Exceptions! This  policy is NOT applicable to item(s) listed in the clearance section. Custom order dresses will ONLY be accepted for exchange due to defects in dress.

 

Sizes

Please check measurements carefully as each designer has their own size ranges.  Please see  Sizing Charts  for more information. Check the measurements not the size given as a skater may fit either a size larger or smaller depending upon the designer.

Taxes                                                                                               

Item prices do not include taxes. If applicable, taxes will be added during the checkout process. I am a registered business obligated by law to collect :<(        13% NL, NS, and NB      5% remainder of Canada         

International buyers are responsible for any customs duties, tariffs, brokerage fees or taxes associated with shipping to their respective countries.

Home Visits

If you would like to visit my home to personally try on these dresses, you may contact me to arrange a time convenient for both of us. Directions will be provided at the time. I live approximately 30 minutes from downtown St.John's, NL. Please note that I am only able to accept cash for home visits purchasing as I am not set up at home for credit card processing as my business is web-based. This service is only offered on a very limited basis.

Garment Care

I state a very general care for your dresses which includes gentle hand washing in cold water using Woolite®, no ironing or bleaching, lay flat to dry.  HOWEVER, some designers have their own product care labels sewed onto their products and you should check the garment and ALWAYS follow THEIR instructions!                                               

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